Health Guarantee
At Mike’s Maltipoo, our unwavering commitment is to the health, happiness, and ethical breeding of our Maltipoo puppies. We believe that every puppy deserves a loving, forever home, and we strive to ensure that each one is a healthy, well-socialized, and cherished addition to your family. Our breeding program is founded on principles of integrity, transparency, and a deep passion for the Maltipoo breed. This comprehensive policy outlines our dedication to responsible breeding practices and provides a robust health guarantee, offering you peace of mind and confidence in choosing a Mike’s Maltipoo puppy.
Our Foundational Promise: Quality, Care, and Confidence
We understand that bringing a new puppy into your home is a significant decision, and we are dedicated to making that transition as smooth and reassuring as possible. Our promise extends beyond the initial adoption, encompassing a lifetime of support and a commitment to the well-being of our Maltipoos. This promise is underpinned by:
•1-Year Genetic Health Guarantee: A cornerstone of our commitment, this guarantee covers life-threatening hereditary and congenital conditions, providing a safety net for unforeseen genetic health issues.
•Rigorous Veterinary Health Screening: Before any puppy leaves our care, they undergo a thorough wellness examination by a licensed, independent veterinarian. This comprehensive check-up ensures that your new family member is in optimal health.
•Flexible Replacement or Refund Options: In the rare and unfortunate event that a covered health condition is diagnosed, we offer clear and supportive options for a replacement puppy or a partial refund, tailored to the specific circumstances.
•Unwavering Lifetime Breeder Support: Our relationship with you doesn’t end when you take your puppy home. We are here to provide ongoing guidance and support on all aspects of puppy care, from nutritional advice and training tips to behavioral insights and general well-being.
Comprehensive Health Guarantee Details
Our health guarantee is designed to protect both you and your new Maltipoo puppy, ensuring a healthy start to their life. We believe in clear communication and detailed provisions to avoid any ambiguity.
Initial Health Verification: A Crucial First Step
To activate and maintain the validity of this health guarantee, it is imperative that your Maltipoo puppy receives a comprehensive health examination by a licensed veterinarian within 10 calendar days of their arrival at your home. This initial veterinary visit serves several critical purposes:
1.Confirmation of Health: It provides an independent verification of your puppy’s health status upon transfer, ensuring they are free from any immediate, apparent health concerns.
2.Establishment of Veterinary Relationship: It encourages you to establish a relationship with a trusted veterinarian who will oversee your puppy’s long-term health needs.
3.Baseline Health Assessment: The veterinarian’s report will serve as a baseline health assessment, which is crucial for future reference.
Following this examination, you are required to submit a copy of the veterinarian’s health report to Mike’s Maltipoo for our records and verification. Failure to complete this mandatory examination within the stipulated 10-day timeframe will unfortunately void all health guarantees. This requirement is in place to ensure the immediate well-being of the puppy and to prevent any pre-existing conditions from being misattributed.
Extensive Coverage for Genetic and Congenital Conditions
Our 1-Year Genetic Health Guarantee specifically covers life-threatening hereditary and congenital conditions that may manifest within the first year of your puppy’s life. This includes, but is not limited to, the following categories:
•Hereditary Conditions: This encompasses genetic predispositions to conditions such as patellar luxation (a common knee joint issue in small breeds), congenital heart defects (structural abnormalities of the heart present at birth), and serious inherited eye disorders (e.g., progressive retinal atrophy, which can lead to blindness). We meticulously screen our breeding dogs to minimize the risk of these conditions.
•Congenital Defects: These are abnormalities present at birth, regardless of genetic origin, that are diagnosed within the first year of the puppy’s life and are deemed life-threatening by a qualified veterinarian.
•Life-Threatening Illnesses: Any other life-threatening illnesses that are directly linked to a genetic predisposition and are diagnosed within the guarantee period.
Important Note: All diagnoses falling under this guarantee must be unequivocally confirmed by a licensed veterinarian. This confirmation must be supported by comprehensive and appropriate documentation, including but not limited to, veterinary reports, diagnostic test results (e.g., X-rays, ultrasounds, blood work), and any specialist consultations. This rigorous requirement ensures accuracy and prevents misdiagnosis.
Our Replacement and Refund Policy: Fair and Supportive Solutions
In the rare and unfortunate event that your Mike’s Maltipoo puppy is diagnosed with a covered condition as defined by this health guarantee, we are committed to providing a fair and supportive resolution. We offer two primary options:
1.Replacement Puppy: Subject to availability, we will offer a replacement puppy of equal value from a future litter. This option allows you to welcome another healthy Maltipoo into your home.
2.Partial Refund: Alternatively, we may offer a partial refund, up to 50% of the original purchase price. The exact percentage of the refund will be determined based on the specific condition, the age of the puppy at diagnosis, and the history of any veterinary treatments incurred. This option is intended to assist with the financial burden of managing a covered health issue.
To initiate a claim under this policy, comprehensive documentation from your attending veterinarian is required. This documentation must include a clear diagnosis of the covered condition, detailed treatment records, and any supporting diagnostic test results. Please note that no cash refunds will be issued without prior written agreement from Mike’s Maltipoo. Our aim is to work collaboratively with you to find the most suitable resolution.
What Mike’s Maltipoo Provides: A Foundation of Care
From the moment our puppies are born until they join their new families, they receive the utmost care and attention. Our commitment to their well-being is reflected in the comprehensive provisions we offer:
•Pre-Purchase Veterinary Care: Every Mike’s Maltipoo puppy receives a thorough veterinary examination, ensuring they are in excellent health before leaving our premises. This includes age-appropriate vaccinations, regular deworming treatments, and microchipping for identification and safety. We maintain meticulous records of all veterinary interventions.
•Complete Health Records: You will receive a comprehensive health folder for your puppy, containing their vaccination schedule, deworming dates, microchip information, and detailed breeder notes. This documentation is essential for your veterinarian and for tracking your puppy’s health history.
•Ongoing Breeder Guidance: We pride ourselves on offering continuous support to our puppy families. Whether you have questions about your puppy’s health, behavior, training, or general development, we are readily available via phone or email to provide expert advice and guidance. We view ourselves as partners in your puppy’s journey.
Your Responsibilities: Nurturing Your Maltipoo’s Well-being
To ensure the continued health and happiness of your Maltipoo and to maintain the validity of this health guarantee, we kindly request that you adhere to the following responsibilities:
•Timely Post-Purchase Veterinary Exam: As previously stated, you must schedule and complete the mandatory 10-day post-purchase veterinary examination. This is a critical step in validating your health guarantee.
•Consistent Veterinary Care: Provide regular and preventative veterinary care throughout your Maltipoo’s life, including annual check-ups, booster vaccinations as recommended by your veterinarian, and prompt attention to any health concerns that may arise.
•Optimal Nutrition and Hydration: Feed your Maltipoo a high-quality, balanced diet appropriate for their age, size, and activity level. Ensure they always have access to fresh, clean water. Proper nutrition is fundamental to their overall health and development.
•Safe and Nurturing Environment: Protect your puppy from accidents, injuries, and exposure to extreme temperatures or hazardous substances. Provide a safe, clean, and stimulating environment that promotes their physical and mental well-being. Neglectful conditions will void this guarantee.
•Prompt Notification of Health Concerns: In the event of any health concerns or suspected issues, you are required to notify Mike’s Maltipoo immediately. Early communication allows us to provide timely support and guidance.
Exceptions and Limitations of the Health Guarantee
While our health guarantee is comprehensive, it is important to understand its specific limitations and exceptions. This ensures clarity and manages expectations.
Conditions Not Covered Under This Guarantee:
•Minor Ailments: Common, non-life-threatening conditions such as kennel cough, intestinal parasites (e.g., giardia, coccidia, worms), or allergies not directly linked to a genetic predisposition are not covered. These are often transient and treatable with standard veterinary care.
•Conditions from External Factors: Any health issues or injuries resulting from accidents, trauma, improper care, neglect, or abuse are explicitly excluded from this guarantee. This includes, but is not limited to, broken bones, poisoning, heatstroke, or injuries sustained during unsupervised play.
•Cosmetic Issues: Aesthetic characteristics such as changes in coat texture or color, minor tear staining, or variations in ear set are considered cosmetic and are not covered by this health guarantee. These do not impact the overall health or quality of life of the puppy.
•Complications from Early Spaying/Neutering: While we advocate for responsible pet ownership, any illnesses or complications that arise directly from spaying or neutering performed before the age of 6 months are not covered. We recommend discussing the optimal timing for this procedure with your veterinarian.
•Behavioral or Temperament Issues: Behavioral challenges or temperament traits that are unrelated to a diagnosed health condition are not covered. While we strive to produce well-socialized puppies, individual temperament can be influenced by various factors, including training, environment, and socialization efforts by the new owner.
Conditions That Void This Guarantee:
Certain actions or omissions on the part of the owner will unfortunately void this health guarantee. These provisions are in place to ensure the continued well-being of the puppy and to uphold the integrity of our breeding program:
•Breeding Without Consent: If the puppy is used for breeding purposes without the express written consent and agreement of Mike’s Maltipoo, this guarantee will be voided. Our puppies are primarily intended as companion animals.
•Lack of Routine Veterinary Care: Failure to provide consistent and routine veterinary care, including vaccinations and regular check-ups, will void this guarantee. Preventative care is crucial for maintaining your puppy’s health.
•Skipped or Delayed Initial Vet Exam: As previously emphasized, the 10-day post-purchase veterinary examination is mandatory. If this exam is skipped or significantly delayed without prior notification and agreement from Mike’s Maltipoo, the guarantee will be voided.
•Exposure to Harmful Environments/Substances: If the puppy is exposed to harmful environments, toxic substances, or situations that compromise their health and safety, this guarantee will be voided. This includes, but is not limited to, exposure to infectious diseases due to lack of vaccination, or ingestion of dangerous materials.
Understanding Maltipoo-Specific Health Considerations
While Maltipoos are generally robust and enjoy long, healthy lives, like all breeds, they can be predisposed to certain health concerns. At Mike’s Maltipoo, we are proactive in minimizing these risks through careful breeding and early intervention. Understanding these potential issues can help you provide optimal care for your furry companion:
•Dental Health: Maltipoos, like many small breeds, can be prone to dental issues such as plaque buildup, tartar, and periodontal disease. Regular dental care, including brushing and professional cleanings as recommended by your veterinarian, is essential to prevent these problems.
•Patellar Luxation: This condition, where the kneecap slips out of place, can occur in small breeds. Maintaining your Maltipoo at a healthy weight and avoiding excessive jumping or strenuous activities can help mitigate the risk. We screen our breeding dogs for this condition.
•Eye Sensitivity: Maltipoos can have sensitive eyes, making them susceptible to irritation, allergies, and tear staining. Regular cleaning around the eyes and keeping facial hair trimmed can help prevent these issues. Monitor for any signs of redness, discharge, or discomfort.
•White Shaker Syndrome: While rare, this neurological condition primarily affects small, white-coated breeds. It causes generalized tremors and can be managed with veterinary intervention. We are vigilant for any signs of this condition in our puppies.
We meticulously screen our breeding dogs for known hereditary conditions and raise our puppies in a clean, stimulating, and nurturing environment. This proactive approach helps to prevent many of these issues before they even begin, ensuring you receive a healthy and well-adjusted puppy.
A Final Note: Your Puppy’s Happiness is Our Priority
At Mike’s Maltipoo, your puppy’s happiness and health are paramount to us—today, tomorrow, and for all the years to come. We pour our hearts into raising each and every one of our Maltipoo puppies, providing them with the best possible start in life. With your continued love, proper care, and commitment to their well-being, your Maltipoo will undoubtedly thrive and bring immense joy to your home for many wonderful years.
Thank you for choosing Mike’s Maltipoo. We look forward to partnering with you in providing a lifetime of love and happiness for your new family member.